These terms and conditions apply to the use of this website and by accessing this website and/or placing an order you agree to be bound by the terms and conditions set out below and by any other rules posted on this website.

If you do not agree to be bound by these terms and conditions you may not use or access this website.

This website is owned and operated by Bollywood Boutique Limited. Registered in England at Companies House, company registration number 5423379. Registered Office: Saxholm House, 34 Saxholm Dale, Bassett, Southampton, SO16 7HA, United Kingdom.

All business-to-consumer and e-commerce activities of Bollywood Boutique Limited are conducted via this website. Any contract you enter into through the website will be with Bollywood Boutique Limited. Responsibility for liability, however arising, in relation to this website rests solely and exclusively with Bollywood Boutique Limited.

Access is provided to this website in accordance with the terms and conditions set out here below and by any other rules posted on this website.

Any use of this website including orders placed by you will be subject to these terms and conditions and rules. From time to time we may modify the terms and conditions below and any other rules posted on this website. Your continued use of this website following such modifications shall signify your agreement to be bound by the modified terms and conditions and rules.

Before you place an order, if you have any questions relating to these terms and conditions then please contact us via our online form or send an email to info@bollywoodboutique.com.

'Bollywood Boutique/We/Us/Our' means Bollywood Boutique Limited.

'Cookies' means the small text files which our website places on your computer's hard drive to store information about your shopping session and to identify your computer.

'Conditions' means the terms and conditions herein described and any other rules posted on this website.

'Contract Creation/Electronic Contracting Policy' means the policy of Bollywood Boutique Limited designed to regulate the ordering of products from this website.

'Personal Information' means any details provided by you during your visit to the website.

'Product' means a product displayed for sale or displayed for information only on the website.

'Product Description' means that part of the website where certain terms and conditions in respect of the individual product are provided (including but not limited to, the fabric and where relevant the embroidery used, washing instructions and estimated delivery times).

'United Kingdom' means England, Wales, Scotland, Northern Ireland and the Channel Islands.

'Users' means the users of the website collectively.

'Website' means the website located at www.bollywoodboutique.com or any of the other URLs used to host this website.

'You' means you, a user of this website.

You are provided with access to the website in accordance with these conditions and any orders placed by you must be placed strictly in accordance with these conditions.

You warrant that the personal information which you are required to provide when you place an order with us is true, accurate, current and complete in all respects.

You will notify us immediately of any changes to your personal information by contacting us via our online form or by sending an email to info@bollywoodboutique.com.

You also agree not to impersonate any other person or entity or to use a false name or a name that you are not authorised to use.

However you should be aware that if we are requested by the police or any other regulatory or government authority investigating suspected illegal activities to provide your personal information we are entitled to do so.

You agree to fully indemnify, defend and hold us and our officers, directors, employees, agents and suppliers, harmless immediately on demand, from and against all claims, liabilities, damages, losses, costs and expenses, including all legal fees, arising out of any breach of the conditions by you or any other liabilities arising out of your use of this website, or the use by any other person accessing the website using your personal information.

We reserve the right, at our own expense, to assume the exclusive defence and control of any matter otherwise subject to indemnification by you hereunder.

We reserve the right to:

(i)

modify or withdraw, temporarily or permanently, the website (or any part thereof) with or without notice to you and confirm that we shall not be liable to you or any third party for any modification to or withdrawal of the website; and/or

(ii)

change the conditions from time to time. Your continued use of the website (or any part thereof) following such change shall be deemed to be your acceptance of such change.

It is your responsibility to check the website regularly to determine whether the conditions have been changed. If you do not agree to any change to the conditions then you must immediately stop using the website.

To provide increased value to our customers, we may provide from time to time, links to other websites or resources, (which are not under the control of Bollywood Boutique Limited), for you to access at your sole discretion.

We have not reviewed any of the linked websites or resources. You acknowledge and agree that, as you have chosen to enter the linked websites we are not responsible for the availability of such external sites or resources, and do not review or endorse and are not responsible or liable, directly or indirectly, for:

(i)

the privacy practices of such websites;

(ii)

the content or accuracy of such websites, including (without limitation) any advertising, content, products, goods or other materials or services on or available from such websites or resources;

(iii)

the use to which others make of these websites or resources; or

(iv)

any damage, loss or offence caused or alleged to have been caused by, or in connection with, the use of or reliance on any such advertising, content, products, goods or other materials or services available on such external websites or resources.

We respect your concerns about privacy. We, therefore, encourage you to refer to our website privacy policy on an ongoing basis to stay abreast of our most current privacy policy practices.

Our policy is intended to protect your privacy and ensure that your personal information is handled in a safe and responsible manner.

As we continue to develop our website and take advantage of technologies to improve the services we provide, our policies will continue to evolve. We fully abide by our privacy policy as outlined on our website for all customers.

Please check the website frequently to see any changes or updates to our privacy policy.

All orders are subject to acceptance in accordance with our contract creation and electronic contracting policy.

All goods displayed and sold on the website are subject to availability. In the event that we are unable to supply the goods you have ordered, we will inform you of this as soon as possible. A full refund will be given or (if you request) an alternative item will be provided where you have already paid for the goods

We will take all reasonable care, in so far as it is in our power to do so, to keep the details of your order and payment secure, but in the absence of negligence on our part we cannot be held liable for any loss you may suffer if a third party procures unauthorised access to any data you provide when accessing or ordering from the website.

Our display of products on our website is an invitation to treat and not an offer to sell these goods to you. An offer is made by you when you place the order for your products. We will not be bound however unless and until we accept your offer. Any contract made will be concluded in English.

The technical steps required to create a contract between you and us are as follows:

(i)

you place an order for your products on the website by completing the checkout process on the website and thereby confirming the products you wish to order;

(ii)

you will be guided through the process of placing an order by a series of simple instructions on the website;

(iii)

payment will be taken immediately once your payment has been approved and your delivery/billing address has been verified;

(iv)

our nominated payment processor, Multicards, will send you an order acknowledgement email detailing the products you have ordered and price paid. This is not however an order confirmation or order acceptance from Bollywood Boutique Limited;

(v)

once we have dispatched your order we will send you a despatch confirmation email;

(vi)

order acceptance and the completion of the contract between you and us will take place on the despatch to you of the products ordered unless we have notified you that we do not accept your order.

(i)

the product you ordered being unavailable from stock;

(ii)

our inability to obtain authorisation for your payment;

(iii)

the identification of a pricing or product description error;

(iv)

you not meeting the eligibility to order criteria as set out in the terms and conditions below.

The details of your specific contract will not be filed by Bollywood Boutique Limited for you to subsequently access. If however, you do require any information regarding orders you have placed with Bollywood Boutique Limited then please write to us at the address below. Alternatively please contact us by completing our online form or email us at info@bollywoodboutique.com.

Bollywood Boutique Ltd

Saxholm House

34 Saxholm Dale

Southampton

SO16 7HA

UK

To be eligible to purchase products from this website and lawfully enter into and form contracts on the website, under English law you must:

(i)

when placing an order provide your real name, telephone number, e-mail address, payment details and other requested information;

(ii)

stipulate a valid delivery address. Please note that PO box numbers, BFPO addresses and temporary residence addresses are not acceptable;

(iii)

possess a valid method of payment accepted on the website (see Payment Options) which includes a valid credit or debit card issued by a bank acceptable to us. US customers may also pay by E-Check;

(iv)

by making an offer to buy a product, you specifically authorise us to transmit information (including any updated information) or to obtain information about you from third parties from time to time, including but not limited to your debit or credit card number or credit reports, to authenticate your identity, to validate your debit or credit card, to obtain an initial debit or credit card authorisation and to authorise individual purchase transactions.

With regard to any contract for the purchase of products from our website we reserve the right to withdraw any products from the website at any time and/or remove or edit any materials or content on the website.

We may refuse to process a transaction for any reason or refuse service to anyone at any time at our sole discretion.

We will not be liable to you or any third party by reason of our withdrawing any product from the website whether or not that product has been sold; removing or editing any materials or content on the website; refusing to process a transaction or unwinding or suspending any transaction after processing has begun.

Please note that you are not entitled to cancel any contract made through the website once your payment has been approved/authorised and your delivery/billing address has been verified. This is because:

(i)

work on your order commences as soon as your payment and address details have been confirmed;

(ii)

the product(s) comprising your order are custom made/made to order, to your exact specification and therefore impossible to sell to another customer once work has begun.

With regard to any contract for the purchase of products from our website all prices are inclusive of delivery and VAT (where applicable) at the current rates and are correct at the time of entering the information onto the website.

We reserve the right to amend prices if there is a change in the rate of VAT, a change in the cost of delivery or any other change that increases the cost of producing any of the items featured on the website.

We do our very best to make sure that prices are correctly shown on the website but very occasionally an error may occur. If this should happen, we will correct the price and ask you to confirm whether you still wish to purchase the goods at the correct price. If we are unable to contact you we will treat the order as cancelled. We will not accept an order if there is a pricing error.

Payment can be made by any of the methods specified in the Payment Options section of the website and payment will be debited and cleared from your account once you have completed the checkout process on our website. All payments online by the methods indicated must fully abide by the conditions set out below:

(i)

you confirm that the credit card, debit card or e-check (US customers only) that is being used is yours;

(ii)

all credit/debit cardholders are subject to validation checks and authorisation by the relevant card issuer;

(iii)

if the issuer of your payment card refuses to or does not, for any reason, authorise payment to us, we will not be liable for any delay or non-delivery.

We hope you will be entirely satisfied with your purchase. However please note we will be unable to offer you a refund or exchange on any of the products you purchase from on our website because they are custom made, made to order products, personalised to your exact specification and therefore impossible to sell to other customers.

Every item you order will be delivered to you in the time frame indicated under 'Delivery' in the description text for each item comprising your order.

However because every item on our website is handcrafted with extreme care using traditional techniques, delivery times may as a result occasionally be exceeded.

In the unlikely event that this occurs, you will be notified immediately and given a revised delivery time.

Please note your order will require a signature on receipt.

We offer free standard delivery to any destination worldwide. The only restriction we place on this commitment is that our nominated courier, 'Parcelforce Worldwide' is able to deliver to your chosen destination.

In the unlikely event that your destination is not covered and another courier has to be used, we will inform you immediately of any additional costs involved.

If however your destination cannot be delivered to at all, then any monies paid will be fully refunded to you.

Every item you order will be sent to you in secure packaging. However, despite our best endeavors your order may not reach you in the same condition that it left us.

This may be due to delivery procedures which may bring about wear and tear to the packaging. Under rare conditions your order may even be opened by customs authorities during transit for verification purposes.

In the unlikely event that this happens, then regrettably Bollywood Boutique will not be responsible for the condition in which your order is delivered to you and any resulting delays in delivery.

Many countries do not charge duty on garments for personal use. Other countries charge a very nominal duty. We will be more than happy to help you minimise payment of duty wherever possible. However these levies, if any, are the sole responsibility of you the customer and not included in the stated price for each item.

Each product purchased from the website is sold subject to its product description which sets out additional specific conditions related to that particular product including, without limitation, the fabric and where relevant the embroidery used, washing instructions and estimated delivery times.

We will take all reasonable care to ensure that all details, descriptions and prices of products appearing on the website are correct at the time when the relevant information was entered onto the system.

Although we aim to keep the website as up to date as possible, the information including product descriptions appearing on this website at a particular time may not always reflect the position exactly at the moment you place an order.

We cannot confirm the price of a product until your order is accepted in accordance with our contract creation/electronic contracting policy.

Bollywood Boutique Limited makes no representation that any product displayed on the website is appropriate for use, or available, in any location. Those who choose to access this website from any location are responsible for compliance with local laws if and to the extent local laws are applicable.

Given the unpredictability of technology and the online environment, Bollywood Boutique Limited does not warrant (either expressly or impliedly) that the function, operation or accessibility of the website will be timely, uninterrupted or error-free, that defects will be corrected, or that this site or the server that makes it available will be free of viruses or other harmful elements or that it represents the full functionality, accuracy and reliability of the website.

As a condition to become a visitor to and a user of the website, you agree to this legal notice and that access is undertaken at your own risk. Bollywood Boutique Limited shall not be liable for damages of any kind related to your use of or inability to access this site. We will not be responsible or liable to you for any loss of content or material uploaded or transmitted through the website.

We endeavour to present the most recent, most accurate and most reliable information on our website at all times. However, we make no claims to its accuracy, either expressly or impliedly.

There may be occasions when some of the information featured on our website may contain incomplete data, typographical errors or inaccuracies. Any errors are wholly unintentional and we apologise for any inconvenience that these errors might cause.

We reserve the right to withdraw, temporarily or permanently, any content from the website and amend errors, make changes to our website or to update product information at any time for any reason without prior notice and without any liability on our part.

To the fullest extent permitted by law, Bollywood Boutique Limited disclaims all warranties, expressed or implied including, but not limited to, the implied warranties of merchantability, satisfactory quality, fitness for a particular purpose, reasonable care and skill and non-infringement.

You confirm that Bollywood Boutique Limited is not liable to you or any third party for any changes to the website as described above.

While Bollywood Boutique Limited takes all reasonable care to ensure the integrity of the website and the accuracy of the information contained within it, we cannot accept any liability to any person for any loss or damage of any kind (whether or not we ought reasonably to have known of or had been advised of the possibility of the same), which may arise from the use of the website or any of the materials or information contained within the website and you use the website at your own risk.

We will take all reasonable care to ensure that all details, descriptions and prices of products appearing on the website are correct at the time when the relevant information was entered onto the system.

Although we aim to keep the website as up to date as possible, the information, including product descriptions appearing on the website at a particular time may not always reflect the position exactly at the moment you place an order.

We cannot confirm the price of a product until your order is accepted in accordance with our contract creation/electronic contracting policy.

If you ask us to include a message with any product ordered through the website, we will do our best to ensure that we accurately record your message and send it with the product.

However we cannot accept any liability for any errors with the message or any failure to enclose the message with the product. You undertake that any message you require us to send will not be in any way racist, blasphemous, defamatory or otherwise offensive.

We reserve the right to remove these said messages from our deliveries.

While we will use reasonable endeavours to verify the accuracy of any information we place on the website, we make no warranties, either expressly or impliedly in relation to its accuracy.

The website is provided on an "as is" and "as available" basis without any representation or endorsement made and we make no warranties of any kind, whether expressly or impliedly, in relation to the website, or any transaction that may be conducted on or through the website including but not limited to, implied warranties of non-infringement, compatibility, security, accuracy, conditions of completeness, or any implied warranty arising from any course of dealing or usage or trade.

Bollywood Boutique Limited and its suppliers make no warranties about content, software text, downloads, graphics, links or about results to be obtained from using the website. You bear the entire risk of the completeness, accuracy or usefulness of any content found on this website.

To the fullest extent permissible under applicable law, we disclaim any and all warranties of any kind, whether express or implied, in relation to the products.

We will not be liable in contract, tort (including, without limitation, negligence), pre-contract or for other representations (other than fraudulent or negligent misrepresentations) or otherwise out of or in connection with the terms and conditions for:

(i)

any economic losses (including without limitation loss of revenues, profits, contracts, business or anticipated savings); or

(ii)

any loss of goodwill or reputation; or

(iii)

any special or indirect losses suffered or incurred by any party arising out of or in connection with the provisions of any matter under the terms and conditions.

Nothing in the terms and conditions shall exclude or limit our liability for death or personal injury resulting from our negligence or that of our servants, agents or employees.

Save in relation to our liability for death or personal injury, our liability under any contract for products purchased from us shall be limited to the value of your order.

Any information provided by you in relation to your order (including but not limited to your measurements and chosen colour) will be used in good faith to produce your order.

You accept that Bollywood Boutique Limited cannot accept any liability for any loss or damage of any kind for any mistakes, errors or omissions on your part when providing us with the required measurements, colour choices and any other information required by us from time to time to enable us to produce your order.

You bear the entire risk of providing us with accurate information. All information must be provided through the website; no other means of communicating this information will be acceptable.

From time to time, certain cyber squatters or other unauthorised persons may register in bad faith a confusingly similar domain name with the deliberate intention of taking unfair advantage of Bollywood Boutique Limited's reputation and goodwill.

Bollywood Boutique Limited's website addresses on the Internet are as follows:

Any other domain name that appears to represent itself as being a Bollywood Boutique Limited website is not in any way related to us and represents an unlawful infringement of our rights, reputation and goodwill. We are not responsible and cannot be held liable to any person for the contents or anything related to these other unlawful purportedly 'Bollywood Boutique' websites.

You acknowledge and agree that all brand names, product and service names and titles, trademarks, trade names, service marks, designs and copyrights of their respective holders and all other intellectual property rights in all material or content supplied as part of the website, including software and all HTML and other code contained in the website, shall remain at all times vested in us or our licensors.

You are permitted to use this material only as expressly authorised by our licensors or us.

All such content, including third party trademarks, designs and related intellectual property rights mentioned or displayed on the website are protected by national intellectual property and other laws and international treaty provisions.

Any reproduction or redistribution of the above listed content is prohibited and may result in civil and criminal penalties. Violators will be prosecuted to the fullest extent permissible under applicable law.

You acknowledge and agree that the material and content contained within the website is made available for your personal non-commercial use only and that you may (if necessary to make a purchase) download such material and content onto only one computer hard drive for such purpose.

Any other use of the material and content of the website is strictly prohibited.

You agree not to (and agree not to assist or facilitate any third party to) copy, reproduce, transmit, publish, display, distribute, commercially exploit or create derivative works of such material and content.

This website is for your personal, non-commercial use only. You may not modify, copy, distribute, transmit, display, perform, reproduce, publish, license, commercially exploit, create derivative works from, transfer, or sell any content, software, products, or services contained within this website.

You may not use this website, or any of its content, to further any commercial purpose, including any advertising or advertising revenue generation activity on your own website.

You use this website at your sole risk. You agree that you will be personally responsible for your use of this website and for all of your communication and activity on this website.

We reserve the right to deny you access to this website, or any part of this website, at any time without notice.

If we determine, in our sole discretion, that you engaged in prohibited activities, were not respectful of other users, or otherwise violated the terms and conditions of the website, we may deny you access to this website on a temporary or permanent basis and any decision to do so is final.

You acknowledge and agree that no joint venture, partnership, employment, or agency relationship exists between you and Bollywood Boutique Limited as a result of the terms and conditions or your use of this website. You agree that you may not and will not hold yourself out as a representative, agent, or employee of Bollywood Boutique Limited, and we shall not be liable for any representation, act, or omission on your part.

This website may be used only for lawful purposes and in a lawful manner. You agree to comply with all applicable laws, statutes and regulations regarding the website and any transactions conducted on or through our website.

If any part of the terms and conditions shall be deemed unlawful, void or for any reason unenforceable, then that provision shall be deemed to be severable from the terms and conditions and shall not affect the validity and enforceability of any of the remaining provisions of the terms and conditions.

Each provision of the terms and conditions shall be construed as separately applying and surviving even if for any reason one or other of those provisions is held to be inapplicable or unenforceable in any circumstances.

It is agreed that any person who is not a party to any contract between you and us shall not be allowed to rely on or enforce any term of any such contract and the Contracts (Rights of Third Parties) Act 1999 is expressly excluded.

No waiver by us shall be construed as a waiver of any preceding or succeeding breach of any provision.

These terms and conditions (as amended from time to time) constitute the entire agreement between you and Bollywood Boutique Limited regarding your use of this website, and supersedes any other agreement or understanding, arrangements, undertaking or proposal, written or oral, between you and Bollywood Boutique Limited in relation to such matters.

In the event any other rules, code of conduct, or other matter posted on this website conflicts with the content of the terms and conditions, the terms and conditions shall govern.

No oral explanation or oral information given by any party shall alter the interpretation of the terms and conditions.

You confirm that, in agreeing to accept the terms and conditions, you have not relied on any representation save insofar as the same has expressly been made a term of these terms and conditions and you agree that you shall have no remedy in respect of any representation.

Nothing in the terms and conditions shall limit or exclude our liability in respect of any fraudulent or negligent misrepresentation whether or not such has become a term of the terms and conditions.

The terms and conditions shall be governed by and construed in accordance with the laws of England and you irrevocably submit to the exclusive jurisdiction of the courts of England.

The registered company address of Bollywood Boutique Limited is Saxholm House, 34 Saxholm Dale, Bassett, Southampton, SO16 7HA, UK. Registered in England. Company registration number: 5423379.